Shipping & Delivery Information
At BoldChroma, we prioritize fast and reliable shipping to ensure you receive your Pride-themed underwear quickly and safely, no matter where you are. Here’s everything you need to know about our shipping options:
Domestic Shipping (USA)
- Standard Shipping (7-10 Business Days): Orders are processed and shipped within 7-10 business days. Delivery typically takes 7-15 business days, depending on your location. Free shipping on all orders over $80.
- Expedited Shipping (3-5 Business Days): Need it faster? We offer expedited shipping for a flat rate. Your order will be prioritized and arrive in 3-5 business days.
International Shipping
We proudly ship worldwide! Whether you’re in Europe, Asia, Australia, or anywhere else, we’ve got you covered.
- Standard International Shipping (7-21 Business Days): Delivery times vary based on your location and customs processing. Shipping costs will be calculated at checkout based on your region.
- Expedited International Shipping (5-10 Business Days): For faster delivery, choose our expedited option.
Please note: Import duties, taxes, and fees are not included in the shipping cost and are the responsibility of the recipient.
Order Processing Time
All orders are processed Monday through Friday, excluding holidays. Orders placed before 12 PM PST are typically shipped the same day. Orders placed after 12 PM or during weekends will be processed the next business day.
Tracking Your Order
Once your order is shipped, you’ll receive an email with a tracking number to monitor your package’s progress in real time. You can also track your order directly through our website under the "Track My Order" section.
Shipping to Remote or Rural Areas
We deliver to most locations, including rural and remote areas. However, shipping times may vary slightly depending on your exact location. We always strive to get your order to you as quickly as possible!
Delivery Delays
While we do everything we can to ensure prompt delivery, unforeseen circumstances such as weather conditions, holidays, or carrier delays may occasionally cause slight delays. If you experience any issues with your order, please contact our customer support team at support@boldchroma.com.
Shipping FAQ
How much does shipping cost?
- Shipping is free on all domestic orders over $80. For other orders, costs are calculated based on your chosen delivery option and location at checkout.
Do you ship internationally?
- Yes! We offer both standard and expedited international shipping options.
How can I track my order?
- A tracking number will be emailed to you once your order has shipped. You can also check the status of your order on our website.
Can I change my shipping address after placing an order?
- If you need to update your address, please contact us as soon as possible at support@boldchroma.com.
Customer Support
For any shipping-related inquiries, feel free to reach out to our friendly customer service team via email or through our contact form on the website.