Privacy Policy

Effective Date: October 1, 2024

At BoldChroma, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.boldchroma.com or make a purchase.

1. Information We Collect

We collect various types of information when you interact with our site, including:

a. Personal Information

  • Name
  • Email Address
  • Shipping Address
  • Phone Number
  • Payment Information (processed through third-party payment providers)

b. Non-Personal Information

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Date and Time of Visits

2. How We Use Your Information

We use the information collected to:

  • Process orders and payments
  • Ship products to you
  • Send order and shipping confirmations
  • Improve your experience on our website
  • Communicate updates, promotions, and offers
  • Ensure website security and prevent fraud

3. How We Share Your Information

Your personal data will never be sold to third parties. However, we may share information with trusted third parties to help operate our business, including:

  • Shipping and logistics providers (for delivery purposes)
  • Payment processors (to complete transactions)
  • Marketing service providers (for email newsletters and promotional campaigns)

These third-party services are required to keep your information secure and confidential.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to:

  • Remember your preferences
  • Keep track of items in your cart
  • Analyze website performance

You can control cookies through your browser settings, but disabling cookies may affect your experience on our site.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses SSL (Secure Sockets Layer) technology to encrypt sensitive data, such as payment information, during transmission.

However, no online data transmission is entirely secure. We cannot guarantee absolute security, but we do our best to protect your personal information.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Request the deletion of your data
  • Opt-out of marketing communications

To exercise any of these rights, please contact us at support@boldchroma.com.

7. Third-Party Links

Our website may contain links to third-party websites. BoldChroma is not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any linked websites.

8. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: support@boldchroma.com